Insureflow provides integrated, controlled and effective claims handling, unique to every product.
With defined claims workflows and question sets, Insureflow delivers intelligent claims handling allowing you to stay in control, resolve claims faster and exceed client expectations.
Fast, accurate claims handling
Define product specific data collection, directly linked to Insureflow policy data.
Intelligent workflows change routes and questions based on answers and other variables.
Tasks & Diary
Automatically or manually assign tasks to your team and see status at a glance.
Maintain detailed claim developments on each claim with notes and document upload capability.
Automatically process claim payment workflow through auditable authorisation processes.
Automatically manage and control loadings & discounts at section level.
Ability to define how exposures and reserves are tracked.
Track claims payment and reserves movements and updates through the claim lifecycle.
Underwriters are provided with useful, specific, tracked risk information to help decisions.
With highly-configurable workflows, Insureflow enables users to spend more time handling claims and less time on administration.
Use bespoke online FNOL forms to collect data directly from claimants and third parties.
Enable TPA’s to access claim records for external claim handling and review.
Make immediate automatic or manual authorisation referrals based on claims data and payment processes.
Automatically ask relevant questions based on the policy information with defined claims question sets per product.