Privacy Policy

Sub-title

This privacy notice tells you what to expect us to do with your personal information.

·    Contact details

·    What information we collect, use, and why

·    Lawful bases and data protection rights

·    Where we get personal information from

·    How long we keep information

·    Who we share information with

·    How to complain

Contact details

Email

contact@gavea.co.uk

What information we collect, use, and why

We collect or use thefollowing information to provide and improve products and services forclients:

·    Names and contact details

·    Addresses

·    Occupation

·    Usage data (includinginformation about how you interact with and use our website, products andservices)

·    Website user information

We collect or use thefollowing personal information for the operation of client or customeraccounts:

·    Names and contact details

·    Marketing preferences

·    Technical data, includinginformation about browser and operating systems

We collect or use thefollowing personal information for information updates or marketing purposes:

·    Names and contact details

·    Marketing preferences

·    Website and app user journeyinformation

We collect or use thefollowing personal information for research or archiving purposes:

·    Names and contact details

·    Website and app user journeyinformation

Lawful bases and data protection rights

Under UK data protectionlaw, we must have a “lawful basis” for collecting and using your personalinformation. There is a list of possible lawful bases in the UK GDPR. You canfind out more about lawful bases on the ICO’s website.

Which lawful basis we relyon may affect your data protection rights which are in brief set out below. Youcan find out more about your data protection rights and the exemptions whichmay apply on the ICO’s website:

·    Your right of access - You have the right to askus for copies of your personal information. You can request other informationsuch as details about where we get personal information from and who we sharepersonal information with. There are some exemptions which means you may notreceive all the information you ask for. You can read more about this right here.

·    Your right to rectification - You have the rightto ask us to correct or delete personal information you think is inaccurate orincomplete. You can read more about this right here.

·    Your right to erasure - You have the rightto ask us to delete your personal information. You can read more about this right here.

·    Your right to restriction ofprocessing - You have the right to ask us to limit how we can use your personalinformation. You can read more about this right here.

·    Your right to object toprocessing - You have the right to object to the processing of your personaldata. You can read more about this right here.

·    Your right to dataportability - You have the right to ask that we transfer the personal informationyou gave us to another organisation, or to you. You can read more about this right here.

·    Your right to withdrawconsent – When we use consent as our lawful basis you have the right to withdrawyour consent at any time. You can read more about this right here.

If you make a request, wemust respond to you without undue delay and in any event within one month.

To make a data protectionrights request, please contact us using the contact details at the top of thisprivacy notice.

Our lawful bases for thecollection and use of your data

Our lawful bases forcollecting or using personal information to provide and improve products andservices for clients are:

·    Consent - we have permissionfrom you after we gave you all the relevant information. All of your dataprotection rights may apply, except the right to object. To be clear, you dohave the right to withdraw your consent at any time.

Our lawful bases forcollecting or using personal information for the operation of client orcustomer accounts are:

·    Consent - we have permissionfrom you after we gave you all the relevant information. All of your dataprotection rights may apply, except the right to object. To be clear, you dohave the right to withdraw your consent at any time.

Our lawful bases forcollecting or using personal information for information updates ormarketing purposes are:

·    Consent - we have permissionfrom you after we gave you all the relevant information. All of your dataprotection rights may apply, except the right to object. To be clear, you dohave the right to withdraw your consent at any time.

Our lawful bases forcollecting or using personal information for research or archiving purposes:

·    Consent - we have permissionfrom you after we gave you all the relevant information. All of your dataprotection rights may apply, except the right to object. To be clear, you dohave the right to withdraw your consent at any time.

Where we get personal information from

·    Directly from you

How long we keep information

[Insert information abouthow long you store personal information here.]

[You said you didn't have aretention schedule, or you weren't sure. Once you've downloaded or copy andpasted this privacy notice, you can fill the information in above. You must notpublish the privacy notice without it.]

Who we share information with

Data processors

Prospect Global Ltd (tradingas Sopro)

This data processor does thefollowing activities for us: Our carefully selected partners and serviceproviders may process personal information about you on our behalf as describedbelow: Digital Marketing Service Providers We periodically appoint digitalmarketing agents to conduct marketing activity on our behalf. Such activity mayresult in the compliant processing of personal information. Our appointed dataprocessors include: (i) Prospect Global Ltd (trading as Sopro) Reg. UK Co.09648733. You can contact Sopro and view their privacy policy here:http:\/\/sopro.io. Sopro is registered with the ICO Reg: ZA346877. Their DataProtection Officer can be emailed at: dpo@sopro.io.

How to complain

If you have any concernsabout our use of your personal data, you can make a complaint to us using thecontact details at the top of this privacy notice.

If you remain unhappy withhow we’ve used your data after raising a complaint with us, you can alsocomplain to the ICO.

The ICO’saddress:           

Information Commissioner’sOffice
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 1231113

Website: https://www.ico.org.uk/make-a-complaint

This privacy notice tells you what to expect us to do with your personal information.

·    Contact details

·    What information we collect, use, and why

·    Lawful bases and data protection rights

·    Where we get personal information from

·    How long we keep information

·    Who we share information with

·    How to complain

Contact details

Email

contact@gavea.co.uk

What information we collect, use, and why

We collect or use thefollowing information to provide and improve products and services forclients:

·    Names and contact details

·    Addresses

·    Occupation

·    Usage data (includinginformation about how you interact with and use our website, products andservices)

·    Website user information

We collect or use thefollowing personal information for the operation of client or customeraccounts:

·    Names and contact details

·    Marketing preferences

·    Technical data, includinginformation about browser and operating systems

We collect or use thefollowing personal information for information updates or marketing purposes:

·    Names and contact details

·    Marketing preferences

·    Website and app user journeyinformation

We collect or use thefollowing personal information for research or archiving purposes:

·    Names and contact details

·    Website and app user journeyinformation

Lawful bases and data protection rights

Under UK data protectionlaw, we must have a “lawful basis” for collecting and using your personalinformation. There is a list of possible lawful bases in the UK GDPR. You canfind out more about lawful bases on the ICO’s website.

Which lawful basis we relyon may affect your data protection rights which are in brief set out below. Youcan find out more about your data protection rights and the exemptions whichmay apply on the ICO’s website:

·    Your right of access - You have the right to askus for copies of your personal information. You can request other informationsuch as details about where we get personal information from and who we sharepersonal information with. There are some exemptions which means you may notreceive all the information you ask for. You can read more about this right here.

·    Your right to rectification - You have the rightto ask us to correct or delete personal information you think is inaccurate orincomplete. You can read more about this right here.

·    Your right to erasure - You have the rightto ask us to delete your personal information. You can read more about this right here.

·    Your right to restriction ofprocessing - You have the right to ask us to limit how we can use your personalinformation. You can read more about this right here.

·    Your right to object toprocessing - You have the right to object to the processing of your personaldata. You can read more about this right here.

·    Your right to dataportability - You have the right to ask that we transfer the personal informationyou gave us to another organisation, or to you. You can read more about this right here.

·    Your right to withdrawconsent – When we use consent as our lawful basis you have the right to withdrawyour consent at any time. You can read more about this right here.

If you make a request, wemust respond to you without undue delay and in any event within one month.

To make a data protectionrights request, please contact us using the contact details at the top of thisprivacy notice.

Our lawful bases for thecollection and use of your data

Our lawful bases forcollecting or using personal information to provide and improve products andservices for clients are:

·    Consent - we have permissionfrom you after we gave you all the relevant information. All of your dataprotection rights may apply, except the right to object. To be clear, you dohave the right to withdraw your consent at any time.

Our lawful bases forcollecting or using personal information for the operation of client orcustomer accounts are:

·    Consent - we have permissionfrom you after we gave you all the relevant information. All of your dataprotection rights may apply, except the right to object. To be clear, you dohave the right to withdraw your consent at any time.

Our lawful bases forcollecting or using personal information for information updates ormarketing purposes are:

·    Consent - we have permissionfrom you after we gave you all the relevant information. All of your dataprotection rights may apply, except the right to object. To be clear, you dohave the right to withdraw your consent at any time.

Our lawful bases forcollecting or using personal information for research or archiving purposes:

·    Consent - we have permissionfrom you after we gave you all the relevant information. All of your dataprotection rights may apply, except the right to object. To be clear, you dohave the right to withdraw your consent at any time.

Where we get personal information from

·    Directly from you

How long we keep information

[Insert information abouthow long you store personal information here.]

[You said you didn't have aretention schedule, or you weren't sure. Once you've downloaded or copy andpasted this privacy notice, you can fill the information in above. You must notpublish the privacy notice without it.]

Who we share information with

Data processors

Prospect Global Ltd (tradingas Sopro)

This data processor does thefollowing activities for us: Our carefully selected partners and serviceproviders may process personal information about you on our behalf as describedbelow: Digital Marketing Service Providers We periodically appoint digitalmarketing agents to conduct marketing activity on our behalf. Such activity mayresult in the compliant processing of personal information. Our appointed dataprocessors include: (i) Prospect Global Ltd (trading as Sopro) Reg. UK Co.09648733. You can contact Sopro and view their privacy policy here:http:\/\/sopro.io. Sopro is registered with the ICO Reg: ZA346877. Their DataProtection Officer can be emailed at: dpo@sopro.io.

How to complain

If you have any concernsabout our use of your personal data, you can make a complaint to us using thecontact details at the top of this privacy notice.

If you remain unhappy withhow we’ve used your data after raising a complaint with us, you can alsocomplain to the ICO.

The ICO’saddress:           

Information Commissioner’sOffice
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 1231113

Website: https://www.ico.org.uk/make-a-complaint